On this category you will read the latest information about AMI release. The articles are based on AMI Release 3.
Details on our release policy you will read here
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AMI release policy
Definition The development of AMI is continuously. Release policy is the following: - released version (main) at least 1 per quarter - commits of releases weekly. These can be fixes, improvement or to support the compatibility of Genesys Cloud. Formerly we held a release minus on... -
AMI 3.19
New functionality This is our main release description. The change notes are ordered in 3 different categories: - New functionality - Improvement - Support New functionality DELIVERABLE FUNCTIONAL DESCRIPTION CHANGE CATEGORY EXTRA INFORMATION AMI Dashboard The new AMI Dashboard p... -
AMI 3.18
This is our main release description. The change notes are ordered in 3 different categories: - New functionality - Improvement - Support New functionality DELIVERABLE FUNCTIONAL DESCRIPTION CHANGE CATEGORY EXTRA INFORMATION AI Tagging After our start to support "AI for AMI" we n... -
AMI 3.17
This is our main release description. The change notes are ordered in 3 different categories: - New functionality - Improvement - Support New functionality DELIVERABLE FUNCTIONAL DESCRIPTION CHANGE CATEGORY EXTRA INFORMATION Overlay sidebar For a better AMI experience, an overlay... -
AMI 3.16 release
This is our main release description. The change notes are ordered in 3 different categories: - New functionality - Improvement - Support New functionality DELIVERABLE FUNCTIONAL DESCRIPTION CHANGE CATEGORY EXTRA INFORMATION AMI Smart Search version 1 To find all AMI for Genesys... -
AMI 3.15 release
This is our main release description. The change notes are ordered in 3 different categories: - New functionality - Improvement - Support New functionality DELIVERABLE FUNCTIONAL DESCRIPTION CHANGE CATEGORY EXTRA INFORMATION Reconnecting to conversation Now you can easily reconne...